Terms of Service
Last Updated: January 2025
1. Acceptance of Terms
By accessing or using Caio ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
Caio is an AI-powered business advisory platform that provides personalized strategies, KPIs, and actionable tasks to help small and medium businesses grow. The Service uses artificial intelligence to analyze business data and generate recommendations.
3. User Accounts
To use certain features of the Service, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete registration information
- Promptly updating your information if it changes
4. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to compete with or create a similar service
- Share your account credentials with third parties
5. Intellectual Property
All content, features, and functionality of the Service are owned by Digid and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
6. Payment Terms
Certain features of the Service require payment. By subscribing to a paid plan:
- You agree to pay all fees associated with your selected plan
- Fees are non-refundable except as required by law
- We may change pricing with 30 days notice
- Failure to pay may result in service suspension
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGID SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
8. Termination
We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.
9. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes shall be resolved in the courts of Istanbul, Turkey.
AI-Generated Content Disclaimer
Caio uses artificial intelligence powered by Anthropic (Claude) via AWS Bedrock (EU region, eu-west-1) to provide business strategies, KPIs, tasks, and advisory chat responses. Please note the following important points:
- Your business profile data (sector, country, growth stage), personality preferences, and free-text chat messages are processed by our AI provider (Anthropic Claude via AWS Bedrock) to generate personalised recommendations
- No personally identifiable information (name, email, phone number) is transmitted to the AI service
- Data is processed in the EU (eu-west-1) and is not retained by the AI provider beyond the duration of a single request, nor is it used for model training
- All AI-generated suggestions, strategies, and recommendations are provided for informational purposes only
- Users must independently verify and validate all AI suggestions before implementation
- AI recommendations do not constitute professional business, legal, financial, or tax advice
- Caio and Digid are not responsible for decisions made based on AI-generated content
- Users should consult qualified professionals for critical business decisions
- The accuracy, completeness, and applicability of AI suggestions may vary
- Past performance indicators do not guarantee future results
Contact Us
If you have any questions about these terms, please contact us:
Company: Digid Yönetim ve Bilişim Sistemleri A.Ş.
Email: digid@digid.com.tr
Address: Barbaros Mah. Begonya Sk. No:1/2 Ataşehir / İstanbul, Türkiye
